All our orders are sent Tracked & Fully insured. Orders Require a signature unless otherwise agreed before delivery.
Deliveries will be sent via either Royal Mail Or Interlink Express (24 hour Next working day Service. Next day orders must be placed by 1pm)
***FREE DELIVERY ON ALL ORDERS OVER £20 TO THE UK MAINLAND***
(Up to 5 working Days)
Royal Mail Standard Delivery to Uk Mainland - 3-4 Working Days.
Royal Mail Standard Delivery to Highlands, Ireland and Surrounding Islands - 3-5 Working Days
Interlink Express Prioirty Delivery to Uk mainland - 24 Hours (next working day)
Interlink Express Prioirty Delivery to Highlands, Ireland & Surround Islands - 48 Hours
Unfortunately, we cannot ship any product containing nicotine or any hardware internationally because of the EU’s Tobacco Products Directive
- All items must be returned within 14 days or reciept.
- All Returned Items Must be Completely Unopened, Unused and in New Condition, packaging and with all seals in tact.
- It is your duty to cover the cost of the return goods, please ensure goods are suitably packaged and well addressed.
- Failure to meet any of the above points will void your right sto return a product.
- Please Email/Contact us for a reuturns Number before returning a product to ensure it is promptly dealt with.
Please Check for all items on reciept if there is any signs of tampering and or damage to the parcel. If this is the case please sign for the parcel as damaged if minor or refuse the parcel if severe or affects the products and contact us immediatly. All items damaged in transit must be reported within 48 hours of reciept to allow us to complete a valid insurance claim and to replace the item with out delay. Failure to do this could void the insurance policy and ability to recive a replacement.
All our electrical items and accessories come with a minimum of 1-3 year manufacturer warranty. If your item fails please contact us and return your faulty item to us so we can inspect and return your item to the manufacturer to be replace or repaired under manufactuere warranty. please contact us for a returns number before returning your fautly product to ensure it is promptly dealt with.